*NEW customerservice@metrr.com

·         Billing questions, access questions.

·         Available locations.

·         Accessorial charges: demurrage/switching.

Railorders@metrr.com

·         Place railcar equipment order for both BNSF Railway and Union Pacific

·         Adjust railcar needs

Operatingsupervisor@metrr.com

·         Special Switch Request

·         Railroad Safety Issues/Concerns (Please include Matt Carne – Mcarne@metrr.com)

·         Track repair/maintenance  (Please include Robert Taa – Rtaa@metrr.com)

·         Estimated time of Service

·         Rejects, Bad order, or cleaning – For bad order equipment please include BadOrderReporting@metrr.com